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Job Details: Full-Time only. Eligible for all applicable benefits on first day of employment. Paid hourly. Some weekends required.
Job Description: Assist customers with troubleshooting and billing issues for a wireless business customer base. Receiving inbound calls of a troubleshooting and billing nature, in a contact center environment. Independently resolving customer complaints, concerns and inquiries with regard to their wireless service. (Troubleshooting, Billing Inquiries, Account Changes, Upgrades, Upgrade Feature Sales are call types)
Minimum Requirements: Candidates must be 18 years or older and have a High School Diploma or GED. Performs background checks as a condition of employment for all positions. Cell phone and computer knowledge/background. Ability to multi-task. Several years customer service background preferred.
Computer Requirements:
- Computer (PC).
- High Speed Internet Service
- 2.8 Ghz processor
- 1GB of RAM or greater
-Monitor – 17″ minimum
Click HERE to complete a Qualification Form to Get Started!
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