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Kimberly Bounds
  • Work From Home
  • United States
  • This position has been filled

Job Description Summary:

Under the supervision of the Billing/Benefits Manager, the benefits counselor provides accurate work incentives planning and assistance to SSDI and SSI beneficiaries; collaborates with SSA personnel and provides outreach activities that promote effective use of available work incentives to encourage successful employment outcomes.

Duties and Responsibilities:

  • Work Incentives Planning and Assistance:
  • Provide accurate information about SSDI and SSI work incentives, including the Ticket to Work initiative.
  • Provide ongoing, comprehensive work incentives monitoring and management assistance to SSDI and SSI beneficiaries.
  • Maintain ongoing close contact with Social Security Administration personnel, Area Work Incentive Coordinators, and Work Incentive Liaisons.


  • Maintain records regarding clients served per Social Security Administration requirements.
  • Document specific client services provided, including confidential client data, contacts with clients, the Social Security Administration, support systems, and employment programs.
  • Complete work plans, conduct regular reviews of client outcomes, and modify plans as needed.

Job and Skill Requirements:

  • Previously demonstrated experience working in the field of employment services, working with persons from diverse backgrounds or persons with barriers to competitive employment.
  • Basic math skills; deductive ability with analytical thinking and creative problem-solving skills.
  • Knowledge of community resources and demonstrated ability to utilize these resources effectively.
  • Ability to interpret Federal, State, and local laws, regulations, and administrative codes on public benefits.
  • Basic computer skills
  • Ability to maintain documentation in a concise, accurate and timely fashion.
  • Ability to set up adequate and efficient work area from home. Work at home experience preferred.
  • Attend in-service training, staff meetings, and training.
  • Perform other duties as directed.
  • Benefits Counselor must be able to clear Social Security’s security screening requirements.

Job Type: Part-time

*** The above job descriptions and listed requirements can often change based on current Employer need and new projects. Your assigned job counselor will provide you with the most up-to-date job information.

For consideration for this position: submit your resume to [email protected]