Employment Options

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Kimberly Bounds

If you’re passionate about travel and love helping people, our Customer Advocate role might just be your dream job!

What you’ll work on:

  • Assist our subscribers with technical support, account questions and travel advice.
  • Communicate with our community on social media, Facebook messenger and chat.
  • Flag issues and opportunities to delight our members to other teams.
  • Required skills & experience:
  • Three to five years of experience in a customer-facing role where you were directly responsible for a queue of tickets (customer support, account management, etc.).
  • Experience working remotely with a fully-distributed team that collaborates via Slack and Google Hangouts.
  • Track record of driving projects and tasks from start to finish independently.
  • Exceptional command of the English language — both written and spoken.
  • Impeccable attention to detail.
  • Positive, upbeat and enthusiastic demeanor.
  • Passion for travel!

Not required, but wonderful to have:

  • Experience working at a high-growth startup.
  • Professional proficiency in languages in addition to English (especially Spanish, French, or German).

*** The above job descriptions and listed requirements can often change based on current Employer need and new projects. Your assigned job counselor will provide you with the most up-to-date job information.

If you are a new applicant and not our current client, please fill out an application to start the process: Application