As a Remote Customer Service Associate, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients!

Current openings are for English speaking & bilingual (English & Spanish) Customer Service Associates with Shift Differentials offered for Bilingual candidates!

Remote CSAs Receive:

• Compensation starting @ $14-16 hr. w/ Shift differentials for Bilingual -Spanish/English!
• Work from your Home!
• Monday through Friday scheduling NO WEEKENDS!
• Paid training & continuous development
• Promotion opportunities
• Great Medical, Dental, & Vision benefits
• 401(k) after 60 days of successful employment
• Paid Time Off to enjoy time with friends and family
• Employee perks & discounts with both national & community engagement programs
• AND MORE!

Remote CSA Requirements:

• Must be at least 18+ years of age
• Must have a High School Diploma or GED
• Conversationally Bilingual in English & Spanish a PLUS but not mandatory
• Must have desire to actively engage & listen to your customers
• Ability to multitask while exhibiting empathy & provide solutions, focusing on one-call resolution
• Ability to learn new concepts quickly & efficiently and apply these concepts in real-time
• Must have ability to work remotely at home with the following:
  • A Laptop or Desktop Computer with Windows 10 or 11 operating system
  • Internet Speeds: 20 Mbps down/10 Mbps up  (Note: Computer must connect via an ethernet, fiber, or cable to your modem or router- NO Satellite / Wi-Fi/ Mobil hotspot)
  • USB Headset

*** The above job descriptions and listed requirements can often change based on current Employer needs and new projects.  Your assigned job counselor will provide you with the most up-to-date job information.

If you are a new applicant and not our current client, please fill out an application to start the process: