Sponsorship No

Relocation: No
Benefits: Yes
Remote: No

Job Description

Our client is an insurance agency that has a position available for a Customer
Service Representative. We are looking for a people-person with great
verbal communication skills who is a team player with a can-do attitude.

They specialize in property and casualty insurance
products.

The position offered is full-time. Some remote work options may be
available.

Qualifications

Requirements

– Possess an upbeat, positive and enthusiastic attitude.

– Proficiency to multi-task, follow-thru and follow-up

– Great Customer Service Skills and outstanding verbal communication
skills

– Ability to tactfully handle stressful and difficult situations

– Is a team player with a can-do attitude.

Responsibilities

– Process customer policy change requests.

– Respond to all inquiries, service requests, and sales requests
within specified timeframe.

– Write and service policies in the Guidewire system

– Perform policy reviews to correct issues and optimize coverage
options based upon client needs

– Meet with clients in person

– Cross-selling and client retention tasks

– Assist with marketing and lead follow-up

– Organize documentation received from clients and carriers in agency
CRM system

Why is This a Great Opportunity

Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Retirement Plan

If you are a new applicant and not our current client, please fill out an application to start the process: